HFESA PD – Humanising Healthcare


Professional Development


09/05/2024 , 5:30 pm - 7:00 pm (Localtime)

HFESA PD - Humanising Healthcare


5:30 pm - 7:00 pm


Bookings closed


Zoom Meeting

Event Type

If you are curious about person-centred, sustainable healthcare systems, join us for an insightful webinar on human factors in healthcare service delivery.

This is a JOINTLY sponsored webinar by HFESA and CIEHF. During this webinar, we will:

  • Explore how human factors influence the design and functioning of healthcare systems;
  • Understand the impact of person-centred patient care and staff wellbeing;
  • Examine real-world case studies to gain practical insights on the realities of healthcare service;
  • Discuss strategies to enhance service delivery through deep reflection on human behaviour, psychosocial drivers, and neurocognitive needs to inform design; and
  • Hear from experts in the field who are driving changes in healthcare systems and environmental design.

The webinar coincides with the book release of the Healthcare Insights: The Voice of the Consumer, the Practitioner, and the Work Design Strategist book by Taylor & Francis.

Healthcare Insights: The Voice of the Consumer, the Provider, and the Work Design Strategist presents real-world scenarios of consumers navigating an imperfect healthcare system. The book uniquely amplifies the experiences of consumers, providers, and designers: persons who must interact and participate in a healthcare system. It provides insights into the tangible challenges that impact on healthcare service provision. Work design strategists share their ideas on leveraging human factors methods to redesign better healthcare delivery systems.


Whether you are a healthcare professional, researcher, educator, work design strategist, or simply interested in the human side of healthcare, this webinar offers a unique learning opportunity. Join us as we unravel the complexities of healthcare systems from a perspective on human experience and values. Help us discovery pathways to improve healthcare consumer outcomes. Share the news about this webinar with anyone you know who designs, delivers, or receives healthcare services. It promises to offer engaging conversation to provoke new thought and action on healthcare service improvements and system design.

Date: 9th May

Time: 5.30pm – 7.00pm AEST

Platform: online via zoom (register for link)

Hosted by: HFESA (Satyan Chari) and CIEHF

Members of HFESA or CIEHF – FREE!
Non-members – $20 AUD (£10 for UK non-members)

Secure your spot and register today!


Bookings are closed for this event.

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