Warehousing 5.0: Managing the transition from techno-focused to human-value-centric intralogistics

Authors: Christoph Glock (Author), Eric Grosse (Editor)

This book examines the concept of Warehousing 5.0. Management has come to recognize that warehouses are not just simple storerooms but central pillars of competitive advantage and business success with high impact on the efficiency of supply chains. However, warehouse managers continue to struggle with improving operational performance and cutting costs, and in the ongoing transition to smart warehouses, constantly new challenges, such as labor shortages and sustainability requirements, arise. The concept of Warehousing 5.0 offers managers guidance in addressing these challenges by harnessing the benefits of automated and digitally supported warehousing processes enabled by Industry 4.0 technologies with a strong focus on human-centricity, environmental sustainability, and resilience and innovation. This book summarizes the most recent research results on Warehousing 5.0 and supports managers in successfully transforming their warehousing processes and management concepts.

Written by experts in the field, this book offers a comprehensive thematic perspective of the concept of Warehousing 5.0, with a focus on practical insights and guidance for managers. Key topics covered in this book include

  • Conceptualization of Warehousing 5.0
  • Implementing human-centric management concepts in warehousing (e.g., competence requirements, ergonomics, worker safety, error avoidance, inclusion, coaching).
  • Managing the various human-technology interactions in warehouses (e.g., pick-by-x systems, digital assistants, chatbots, indoor positioning systems, smart boxes, exoskeletons, drones, eye tracking, automated guided vehicles, autonomous mobile robots, service robots, robotic mobile fulfillment systems).
  • Advancing sustainability and decarbonization of warehouses (e.g., social and environmental sustainability, green warehousing, smart lighting systems).
  • Achieving resilience and fostering innovation in warehouses (e.g., brownfield planning, digital twin, data compliance, startup management, additive manufacturing, urban warehouses, emerging countries).
Chapter 5 has had significant contributions from keynote speaker at the 2023 conference – Patrick Neumann.
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