HFESA PD – It’s good to talk: Qualitative explorations of end user perspectives in health and transport
Recent Academic Research Article Webinar series
Welcome to the HFESA webinar series that invites people from Australian or overseas to share with us insights into their recently published HFE research.
The webinar is free to attend and recorded for people in any time zone to watch later
A/Prof Katie Plant and Dr Rich McIlroy from the Transportation Research Group (TRG) based at the University of Southampton, UK, will talk about their experience using qualitative data collection and analysis methods to provide deep insights into the needs and perceptions of potential end-users of future systems.
Katie will discuss her work in the health domain which explored clinician and patient perspectives on the introduction of AI assisted triage in Accident and Emergency (A&E) departments. This multidisciplinary project has developed a Diagnostic AI System for Robot-Assisted Triage (“DAISY”) to try and address the ever increasing issues of overcrowding and shortage of staff in A&E care (this is explored in the context of the UK National Health Service). DAISY aims to reduce A&E patient wait times and medical practitioner overload, but would you be happy to be seen by DAISY the A&E triage robot?
Rich will be giving an overview of a project that is exploring how to best design mobility apps that facilitate non-car, sustainable travel in a way that helps address existing transport inequities. His work with residents of an area in which a large government-supported future mobility trial is underway has provided a rich picture of the challenges faced by people when making journeys without using a private car. It also shed light on how those challenges differ based on a person’s age, gender, and residential location, and how we might overcome them through well-considered system design.
Date & Time
Wednesday 30th October 2024
11:00 – 12:00 UK – Uni of Southhampton
19:00 – 20:00 WA
21:00 – 22:00 Qld
21:30 – 22:30 SA / NT
22:00 – 23:00 NSW / Vic / Tas
Thursday 31th October 2024
00:00 – 01:00 New Zealand
Important note for the watch later audience
Register now for webinar recording if you are unable to attend live.
Speakers
Katie Plant
Katie is an Associate Professor in Human Factors Engineering in TRG at the University of Southampton, where she is Deputy Head of Group. She specialises in qualitative data collection and analysis for understanding decision making and local rationality in complex sociotechnical systems. Katie is proficient in a number of human factors methods and applies these to the design and evaluation of future systems, particularly in aviation, road, rail, defence and healthcare. Katie has published over 80 peer reviewed journal papers and (co) authored four books in the field. Most recently, Katie co-directs the Centre for Doctoral Training, a £12m initiative funded by the Ministry of Defence and the Engineering and Physical Sciences Research Council to train future leaders for Defence and Security in Complex Integrated Systems. She is a Chartered ergonomist (CIEHF) and a full member of HFSEA.
Rich McIlroy
Rich in a Senior Research Fellow at the University of Southampton’s TRG, specialising in human factors in transport. He has undergraduate and master’s degrees in psychology and an engineering doctorate in transport and the environment, and he now has over 15 years of experience working in cognitive and systems ergonomics. He has published more than 50 research works across a variety of topics, including eco-driving and the effect of multi-sensory, in-vehicle information on driving behaviour and fuel use, the general utility of various human factors and sociotechnical systems methods for the support of decision making and system design in a variety of domains, the characteristics and determinants of road users’ attitudes and behaviours, and the benefit of applying sociotechnical systems methods to the issues of road safety and sustainability. His current work has him exploring how novel, smart transport systems could better support the mobility of under-served groups. He is a chartered member of the UK’s Chartered Institute of Ergonomics and Human Factors and of the British Psychological Society and is an as Associate Editor of the journal Safety Science. He is also the lead researcher for the Transportation Research Group’s instrumented vehicle and driving simulator facilities and currently serves as a member of the University of Southampton Senate.
Reference articles
Rich McIlroy
Mobility as a service and gender: A review with a view.
https://doi.org/10.1016/j.tbs.2023.100596
“This is where public transport falls down”: Place based perspectives of multimodal travel.
https://doi.org/10.1016/j.trf.2023.08.006
“A reservation I have is that presumably no travel app will improve the actual services”: Place based perspectives of mobility as a service.
https://doi.org/10.1016/j.trf.2024.03.010.
“This is a service for people who can mobilise themselves”: Age and gender perspectives of multi-modal Mobility as a Service
(Under final review)
Katie Plant
Medical practitioner perspectives on AI in emergency triage
https://www.frontiersin.org/journals/digital-health/articles/10.3389/fdgth.2023.1297073/full
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